Privacy Policy

1. Introduction

9 Questions, LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the 9 Questions application and website (the “Service”).

By using the Service, you consent to the data practices described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, phone number, date of birth, gender
• Profile Information: Your answers to our questions, and any other information you choose to share
• Communications: Messages you send to other users and to us
• Payment Information: If applicable, payment details for premium features (processed by third-party payment processors)

2.2 Information Collected Automatically

• Location Data: Precise geolocation data (with your permission) to provide location-based matching
• Device Information: Device type, operating system, unique device identifiers, browser type
• Usage Data: How you interact with the Service, including pages viewed, features used, and time spent
• Log Data: IP address, access times, referring URLs, and other diagnostic data

2.3 Information from Third Parties

• Social Login: If you sign in via Google or Apple, we receive your name and email address from those services
• Analytics Providers: We may receive aggregated analytics data from third-party services

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Service
• Create and manage your account
• Match you with other users based on location and preferences
• Enable communication between matched users
• Send you service-related notifications
• Respond to your inquiries and provide customer support
• Detect, prevent, and address fraud, abuse, and security issues
• Analyze usage trends and improve user experience
• Comply with legal obligations

3.1 Marketing Use of Your Content

We may use your User Content, including your answers to questions, for marketing and promotional purposes. This includes but is not limited to:

• Featuring anonymized or attributed answers in marketing materials
• Creating testimonials and success stories
• Social media posts showcasing user experiences
• Advertising campaigns and promotional content
• Press releases and media coverage

When using your content for marketing, we may use your first name and general location (city/region), but we will not disclose your full identity without your explicit consent.

4. How We Share Your Information

4.1 With Other Users

Your profile information, including your first name, age, gender, and answers, is visible to other users within your geographic area as part of the matching process.

4.2 With Service Providers

We share information with third-party vendors who assist us in operating the Service, including:

• Cloud hosting providers (data storage)
• Authentication services (Google, Apple)
• Analytics providers
• Customer support tools
• Communication services (real-time messaging)

4.3 For Legal Reasons

We may disclose your information if required by law or if we believe in good faith that such action is necessary to:

• Comply with legal obligations or court orders
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing
• Protect the safety of users or the public

4.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. We may retain certain information after account deletion for legitimate business purposes, including:

• Compliance with legal obligations
• Resolving disputes
• Enforcing our agreements
• Preventing fraud and abuse
• Marketing purposes (anonymized or aggregated data)

6. Your Rights and Choices

6.1 Access and Update

You can access and update your profile information through the Service at any time.

6.2 Delete Your Account

You can request deletion of your account by contacting us. Note that some information may be retained as described in Section 5.

6.3 Location Data

You can disable location sharing through your device settings, but this will prevent the Service from functioning properly.

6.4 Marketing Communications

You can opt out of promotional emails by clicking the unsubscribe link in any email or contacting us.

6.5 California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information.

6.6 European Residents

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, port, and erase your data, as well as the right to restrict or object to processing. Contact us to exercise these rights.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

The Service is not intended for anyone under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

9. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Service, you consent to such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through the Service. Your continued use of the Service after such notice constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

For data protection inquiries from the EEA, you may also contact your local data protection authority.